Member FAQs

The Melbourne Storm membership website provides information about all our membership packages that are available, with details on what’s included and what will suit you best. Alternatively, speak to one of our friendly membership team by calling 1300 786 767.

• 2024 members card
• Choice of one exclusive 2024 member item (choose from cap or scarf)
• Lanyard
• Bumper sticker

*Excluding Digital Members

All 2024 members will receive:

• 2024 membership card
• 10% discount on all Melbourne Storm store merchandise online and on game day
• Exclusive Storm Rewards access
• Priority access to finals tickets should Storm participate (dependent on membership category)
• Latest club news and weekly team announcement emails

Yes, you have the option to have your member items posted to you with your membership pack for a small postage fee of $10. Call our friendly membership team on 1300 STORMS (786 767) to request your member items to be posted to you.

For renewing or new members, this needs to be requested at the time of purchasing your membership.

We love the passion and loyalty of our committed Melbourne Storm members, and we know that you love nothing more than displaying your true Storm colours, which is why we wanted to boost our loyalty program to show our members how much you mean to us.

Members who reach a milestone year in consecutive years of membership (5, 10, 15, 20 or 25 years of membership) will be sent your membership items (both a cap and a scarf) PLUS a recognition pin that you can pin on your lanyard, scarf or cap to proudly show your loyalty when you attend Storm games.

We’re working with our supplier and warehouse to fulfil as many membership packs before Christmas as we can. You will receive an email from us when your membership pack is with Australia Post.

To purchase a 2024 Melbourne Storm membership as a gift, simply fill in the details of the person you are purchasing for.

If you would like to download/print a certificate to give whilst you wait for the membership pack to arrive, please click here.

If you’d prefer to deliver the gift in person, ensure you provide your own postal address.

You can also call the club on 1300 786 767 to process your membership as a gift.

The NRL is an affiliate of the Companion Card Program that exists in some states.

It agrees to provide an admission ticket for the cardholder’s companion at no charge.

This includes reserved seats if a reserved seat is purchased by the person requiring a carer (companion card must be shown before purchase).

Melbourne Storm provides a membership for the cardholder’s companion at no charge (the same category as the membership purchased by the cardholder). This includes reserved seats if a reserved seat membership is purchased by the companion cardholder (a valid companion card number must be provided at the time of purchase).

To qualify for a concession membership, members must hold one of the following forms of identification:

• Pension card (aged, single parent or disability)
• Student card (full-time only)
• Veterans’ Affairs concession card.

Health care cards and Seniors’ cards do not qualify.

You must notify Melbourne Storm of your concession type and relevant concession card number upon submitting a membership application.

Concession identification must also be available for presentation when requested upon entry on match days.

If a valid email address is provided, you will receive a welcome email notification from the club confirming your 2024 membership.

You will also get an email from our distribution center advising you of the status of your membership pack delivery.

This will be the most effective way to keep track of the progress of your delivery. You will also receive weekly emails during the season, provided we have your current email address.

Please call the Membership Services Team on 1300 786 767 or email membership@melbournestorm.com.au to confirm the additional name/s and date/s of birth.

Our membership card are personalised and printed at an external warehouse, and you will receive your membership card in the mail.

At the bottom of every email that you receive from Melbourne Storm, an option to update preferences will be provided at the bottom.

Clicking this button will allow you to select the nature of emails you wish to receive from Melbourne Storm, and you may opt in or out, accordingly.

If you wish to check your current subscriptions, you can call our Membership Services Team on 1300 786 767 during business hours.

You can log in using your email address as your username online at https://am.ticketmaster.com/melbournestorm/.

If you have forgotten your password, click on the ‘forgot password’ link next to the login.

Alternatively, please contact the Membership Services Team on 1300 786 767 for further assistance.

• Renew your membership
• Donate to Melbourne Storm’s High-Performance Program
• Purchase additional membership products, including events or junior clinics
• Update your personal details including contact details, payment details etc.

All baby items have been ordered in a 'one size fits most' size. We don't offer differing sizes in these items.

If you have purchase one of our exciting new member merch items, either the polo or hoodie and it's the wrong size or the item is damaged or faulty, we will happily exchange the item for you. To return or exchange and item, please contact our membership team on 1300 786 767 or email us at membership@melbournestorm.com.au

For a full list of membership terms and conditions can be found here.